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DELIVERY INFORMATION

Collection (in York)

If you would like to collect your order from our shop rather than pay for postage, select the 'Click & Collect' delivery option at checkout. Once your goods have been picked and packed we will email you to let you know your goodies are ready for you to pick up.

UK Delivery

Standard Delivery on orders under £40 costs £3.95* and takes 3-5 working days.

Standard Delivery on orders over £40 is free* and takes 3-5 working days.

*Some of the bulky/heavy items we offer for sale are excluded from our standard delivery charges and may incur a postage surcharge. If applicable, this is mentioned in the item description. You will be made aware of this during the checkout process. Similarly, some of the smaller and lighter items we sell may cost less to post in which case we will issue a partial postage refund once your order is on its way.

Next Day Delivery (UK Mainland ONLY) costs £9.95. Orders must be placed before 3pm. (Monday to Friday only).

Next Day Delivery cannot be guaranteed on Saturdays. All Next Day orders placed on weekends will be delivered on Tuesday.

International Delivery

Delivery to Europe costs from £12.95**.

Delivery to the Rest of the World costs from £19.95**.

All international deliveries come with tracking and require a signature upon receipt.

Please be aware that receiving goods in countries other than European Union member states may incur import duties and/or local taxes which are your responsibility.

**It may sometimes be possible that the standard international delivery charges set out above will prove insufficient for especially bulky/heavy parcels. In this case we will contact you and offer you a postage surcharge to meet the cost of shipping your order. Should you not wish to pay this surcharge we will refund your payment in full and cancel your order. Similarly, some of the smaller and lighter items we sell may cost less to post in which case we will issue a partial postage refund once your order is on its way.

Gift Vouchers

You can purchase gift vouchers for The Shop That Must Not Be Named which can be spent both in store and on our website. Standard delivery for vouchers is free worldwide, unless you choose to upgrade your postage (for example, to Next Day Delivery) or if you purchase them with other items subject to a delivery charge.

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